Q: How long is the performance?

A: Approximately 90 minutes.

Q: Toilet facilities

A: There are toilets on site. They can generally be used before and after the performance. In the event of an emergency, please do not hesitate to ask the [front of house staff] for help.

Q: What time do the doors open?

A: The doors open 30 minutes before the performance. If you arrive after the performance time, you will be escorted to the theatre after the opening performance. We apologise for any inconvenience.

Q: About tickets

A: Tickets are available exclusively as electronic tickets through Ticket Pia, with some exceptions. Tickets can be purchased online up to 30 minutes before the performance.
If same-day tickets are available, they will be sold at the box office after the doors open, until 10 minutes before the performance begins. Photo identification (e.g. driver's licence, national ID card, passport) is required each time you purchase a ticket on the day of the performance. Cash and other forms of payment are accepted.

Q: Can I cancel or change the date of my ticket?

A: Generally, it is not possible to cancel or change tickets, but you can use the resale and distribution systems according to the "Ticket Pia" system. Please see "Ticket Pia" for more details.

Q: About the viewing style inside the venue

A: There are no audience seats in this performance. Guests must be able to move around and sit and stand on their own without assistance from the beginning to the end of the performance. The use of crutches is also not permitted.
If you have a disability and would like to attend the show, we will consider each case individually depending on the type of disability and provide appropriate guidance. Please be sure to contact the show representative (listed at the bottom of the page) before purchasing a ticket.
Please note that due to the structure of the venue, wheelchair users cannot participate in the performance.

Q: About admission

A: The doors open 30 minutes before the performance.
You will need a smartphone capable of displaying electronic tickets for the purchaser and any accompanying guests. If you are purchasing two tickets, please ensure that you distribute the tickets once you have received them electronically.
Please note:
Accompanying guests who do not have the electronic ticket distributed to their smartphone will not be admitted. Please ensure that electronic ticket distribution is completed by the day of the event.
Please check the ticket distribution method at the URL below:
https://cloak.pia.jp/contents/guide/forward.html
Accompanying guests will need to register for a Pia membership (free) in order to receive a ticket.

Q: About the group

A: Please participate in the group assigned to you at reception. Due to the nature of the performance, please refrain from changing groups with other guests after check-in, as this may cause confusion during the performance.

Q: Is it OK to move around in places not designated by the cast?

A: No. Please refrain from moving to places other than those designated by the cast. This may cause problems, such as interfering with interactions with the dancers or causing confusion with subsequent instructions.
The immersive experience allows you to move around intricate sets and artworks while watching performances up close, sometimes even interacting with the performers.
However, there may be blind spots or areas blocked by other guests or performers, which makes the experience unique. This setup allows for the powerful experiences that only an immersive performance can provide.

Q: What is the dress code?

A: Dark-colored clothing is recommended. We encourage you to dress as if you were attending a formal dinner party. However, this is only a recommendation, and regular attire is also perfectly acceptable.
Please note that due to the production and the cast, and to prevent other patrons from feeling immersed in the show, we would appreciate it if you would refrain from coming to the show wearing [almost the same clothes as the cast].
Shoes must be removed at the venue. Slippers will be provided for you to wear inside.
Please refrain from wearing hats or hair accessories that are large enough to obstruct the view of other guests.
Please be sure to place items that may make sounds that could disturb other guests, such as waist-mounted key chains, in the lockers.

Q: Luggage and lockers

A: Due to the close proximity of the cast and performers, and for safety reasons, all personal belongings, including mobile phones, must be stored in the lockers provided at the venue.
Large items of luggage, such as suitcases, or items that do not fit in the lockers, may be left outside the venue. Please note that management cannot accept responsibility in case of unforeseen circumstances.
If possible, please wear lightweight clothing that leaves both hands free (diagonal bag or small bag).
Locker size: 54 cm long, 26 cm wide, 42 cm deep.
The lockers can only be used during the performance.
After the performance, please remove your luggage from the lockers immediately and be sure to return the [key] to the front desk.

Customers are not permitted to use the dedicated lockers at any time other than during the performance.
Umbrellas and parasols will be kept at the entrance. Please do not forget them when you leave.

It is strictly forbidden to carry knives, guns or other items that appear to be dangerous or imitations.

Q: Speaking in the venue

A: Private speech is strictly prohibited in the venue.
In the event of an emergency, the cast and staff will guide you safely. If you feel unwell or have other emergencies during the performance, please do not hesitate to ask the [front of house staff] for help.

Q: About communicating with the cast

A: The Immersive Experience is characterised by the coexistence of cast members and guests, but please do not speak to or touch the cast members, except in an emergency or when permitted to do so.
Any instructions or gestures from the cast to move around must be followed immediately to ensure the safe running of the performance.
If the cast communicates with you or takes any action during a scene, we ask that you behave in a manner respectful of the work, as you are part of the world of the production.
It is also strictly prohibited to bring items into the venue from outside, or to show or give letters or other items to the performers. (Clothing and accessories are excluded.)

Q: About the sweets

A: Of the five types of sweets served, some contain ingredients that may cause allergic reactions, such as eggs, milk, and lemon or orange peel. On Special Days only, we will also serve food containing gelatin.
Please note that we cannot guarantee the complete prevention of cross-contamination from trace amounts of allergens during food preparation.
We are unable to accommodate individual requests to remove ingredients, modify the menu, or provide substitutes due to food allergies, religious reasons, or other dietary restrictions.
Please review the information above in advance and carefully consider your own allergies, health condition, and dietary requirements before making a reservation.
Please also read the Disclaimer carefully and purchase your ticket only after confirming that you understand and agree to its terms.

Q: About the device provided at reception

A: At reception, you will be provided with a device with earphones through which dialogue and other audio will be played. The earphones are planned to be an ear-hook type that does not cover your ears.
You will be required to operate the device, such as selecting from different options.
You will also be asked to enter your email address, as a message that forms part of the work will be sent to you after the performance. Please be aware of this in advance.

Q: About equipment in the venue

A: Please do not touch any items unless instructed to do so by the cast. Also, even if the cast hands you an item during the performance, there are no artworks or props that you can take home.

Q: About SNS and photography

A: Photography is permitted in the areas outside the performance space and at designated photo spots before and after the performance. Photos provided to you digitally may be used on your personal social media accounts.
If you post on your personal social media accounts, you are welcome to include the official website [URL and official hashtag].
We would be delighted if you could share your experience on social media.

Official Website: http://tokyoimmersivedining.com
Official Instagram: @longing_tokyoimmersivedining
Official Hashtag: #百年目の晩餐

Q: Other.

A: If there are short people or children in the venue, we would appreciate it if you could be considerate and give each other a hand so that everyone can see the show.
The audience is part of the story. As part of the story, please behave in a moderate manner to protect this world.

The information provided may be subject to change or additional updates at any time. Thank you for your understanding.
Other enquiries: immersivedining@dazzle-tokyo.com
Responses may take time. Thank you for your understanding.